Spreevital is an outpatient care service provider in Berlin-Lichtenberg. As a result of their quality work and personalised care for their patients, the company developed into a medium-sized company over the last 10 years despite the competitive marketplace.
Providing homecare services, Spreevital offers a higher quality of life for those in need of nursing services. Outpatient care requires patience and empathy for those who may be more sensitive than others. Meanwhile, it has to be on budget, often allowing only a narrow time frame for patient care. This can lead to complaints which must be handled right away, making it important to address each patient’s needs.
The ginstr home health care app was used to manage complaints and to respond to them promptly. All staff can clock in in the morning and clock out in the evening, making it easy to record the exact working hours. It also accurately tracks the duration of stay of visiting nurses at each patient’s home which enables Spreevital to track and manage every patient visit as well as travel times and working hours of all employees – all of which is automatically stored in the system.
“All of this makes our planning a lot easier and helps us save money. We now have a competitive advantage, optimising our scheduled visit. In addition, it also better prepares our nurses in the event of an emergency. Despite the fact that we had to purchase a number of NFC-capable phones, the overall cost of the new system has been very low. Some phones are priced as low as €60 today.”
“Though ginstr’s software was something we had never used before, their personalised consultation and system integration helped us immensely in achieving the desired results.”
Bergische Bewachungsgesellschaft m.b.H
Assistant Managing Director
For six years, Evelyn Neuhaus has been the assistant managing director of Bergische Security, a company that provides mobile security services for many businesses in the Solingen area.
The guard monitoring system previously in place consisted of a wand that read a barcode and then was returned at the end of the shift to a central location where it was then uploaded. The system was expensive, couldn’t provide real-time data about where the security guard’s were, the barcodes weren’t readable in poor weather conditions, and the replacement parts for the readers were very expensive because they could only be purchased from one supplier.
The old system was replaced with the ginstr’s guard tour monitoring system that uses the ginstr security report app with NFC technology. “The ginstr solution is more affordable compared to our previous system and other industry-specific solutions, for both the initial package and the running costs,” says Ms. Neuhaus. “Moreover, with the exception of the software, ginstr’s system is supplier neutral, only requiring off-the-shelf, NFC-capable Android smartphones.” The wands were replaced with NFC-capable smartphones, improving the communication between the dispatcher and guards while allowing the guard-tour data to be transmitted and viewed immediately by Bergische Security and their clients. Furthermore, since the replacement parts are supplier-neutral, the company is able to find affordable replacements easily. “The permanent data transmission and localisation of the devices are big advantages,” adds Ms. Neuhaus. “If checkpoints are missed, we immediately receive an alert message. When security guards require assistance, we know their location instantly. When we have special requests, we can send the nearest security guard. Other big advantages are the ability to use a combination of different tools on one smartphone as well as the flexibility that we gain with the system.”
For Bergische Security and their clients, being able to monitor security guards in real time has led to better communication, response time, guard safety, and flexibility within the company, as well as a more transparent partnership between the company and their clients. The inexpensive initial setup and upkeep of the system make the ginstr security report app the most affordable and effective guard tour monitoring system available.
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